Contact us
We are happy to hear from facilities, staff and patients. Please do not send medical details or Ghana Card numbers by email.
In an emergency, do not contact us
Call 112 or 193 straight away. We cannot respond to emergencies.
General questions and support
[CONTACT EMAIL]
Privacy and data requests
[PRIVACY EMAIL]
Phone
[CONTACT PHONE]
Address
[COMPANY LEGAL NAME]
[REGISTERED ADDRESS]
Who should I contact?
Patients: for questions about your own record or appointment, the facility that holds it can help fastest. For privacy requests about MedpointMD itself, use the privacy email above.
Facilities and staff: sign in and use your facility administrator first. For billing and access problems, email us.
Complaints about how your data is handled:contact us first so we can put it right. You can also complain to Ghana's Data Protection Commission at dataprotection.org.gh.
Read how we handle information in our Privacy Policy and the rules of use in our Terms of Use.